Shipping policy

SHIPPING & DELIVERY

Delivery Areas

We only ship to delivery addresses in the following countries:
Austria, Germany, Italy, Spain, Czech Republic, Slovakia, Hungary, Croatia, Slovenia, and Switzerland.

You can order from any EU country. In that case, please provide a delivery address in one of the countries listed above.

 

Shipping Costs

Austria: €6.95
Germany, Italy, Spain, Czech Republic, Slovakia, Hungary, Croatia, Slovenia: €9.95
Switzerland: €13.95
Other countries: on request

Free shipping on orders over €39 within Austria.

 

Important Note for Non-EU Countries

When shipping to non-EU countries (e.g. Switzerland), additional customs duties and taxes may apply. These are not charged by us and must be paid directly to the relevant customs or tax authorities.

 

PAYMENT METHODS

There is no minimum order value.

Available Payment Methods

Prepayment

Payment by bank transfer. Shipping takes place once payment has been received.

Credit Card

Your card is charged immediately after placing the order.

SEPA Direct Debit

Your account is debited after receiving the goods. You will be notified at least one business day in advance.

PayPal

Instant payment via your PayPal account.

PayPal Plus

Credit card via PayPal: charged after shipping
Direct debit via PayPal: charged before shipping (credit check required)
Purchase on account: payment after receiving the goods (credit check required)

Google Pay & Apple Pay

Fast payment via your Google or Apple account.

giropay

Direct transfer via your online banking. Charged immediately after placing the order.

Amazon Pay

Payment via your Amazon account.

Purchase on Account

Payment within 7 days of receiving the goods (subject to a successful credit check).

 

Note: Not all payment methods are available in every country. The options shown during checkout reflect the payment methods available to you.

Our customer service is happy to help with any questions.